Why I Don't Fire My Cook/Maid
Discover the art of managing household help with trust, respect, and mutual understanding. Learn how clear expectations, flexibility, and patience can transform them into valued contributors.
In today’s fast-paced world, household help plays a crucial role in keeping life on track. For me, my cook and maid aren’t just employees—they’re an essential part of my routine, helping me save time and focus on what truly matters. This article shares my approach to managing household help, keeping them happy, and ensuring everything runs smoothly.
Why I Need Help
When I wake up early in the morning, my mind revolves around two key priorities: saving time and taking care of my health. Every other goal in my life aligns with these two overarching objectives.
This is where my maid and cook come into the picture. Like many other forms of assistance we rely on—drivers, laundry services, or delivery personnel—they play a crucial role in helping me focus on what truly matters. Simply put, I seek help because I can, and because it enables me to invest my energy in areas that align with my core goals.
People hire help for various reasons, such as:
A lack of interest in household chores.
Obsessive focus on house decor or cleanliness.
A desire to save time for hobbies, self-improvement, or other passions
A busy work schedule.
Clear Roles and Expectations
I believe in defining the roles of my help with clarity and simplicity. Their responsibilities are straightforward and limited:
Arrive on time.
Maintain the house as per set expectations—cleanliness for the maid and an organized kitchen for the cook.
Clear roles ensure efficiency and mutual understanding.
Their Job is just Like our Job
Just as we value clear roles and respect in our workplaces, the same principles should apply to how we treat our help:
Respect and Inclusion: Treat them with respect and give due consideration to their suggestions.
Empowering Through Tools: Invest in equipment that makes their work easier. Unlike us, they may not get to choose their tools, but we can afford to provide them with what they need.
Setting Realistic Expectations: Focus on functionality rather than perfection. While they may not be highly educated, they often excel in focus and dedication.
Your smartness lies in simplifying tasks for them by:
Explaining your requirements clearly and concisely.
Avoiding overwhelming them with too many instructions.
Exercising patience—not by your standards, but by theirs.
Mutual respect and clear communication form the foundation of a good working relationship.
How I Treat My Maid
In the past, I spent significant time training my maid to meet my expectations, micromanaging every detail. However, I realized this approach was exhausting for both sides and only resulted in marginal gains.
Many people have trained them before me, but what about training us—their employers?
The real challenge lies in rethinking our approach:
Focus on achieving desired results rather than pursuing perfection
Smartness isn’t about constantly training them; it’s about training ourselves to adapt, collaborate, and communicate effectively.
Value their expertise and let go of unnecessary control.
This shift in mindset has helped me build a respectful, efficient, and mutually beneficial working relationship with my help.
Inclusiveness
While many of us incentivize our maids through money or old, unused items, these gestures often feel transactional, as they have become customary over time.
True inclusiveness goes beyond material offerings. Just as we value freedom and respect in our lives, so do they. Building a positive relationship involves treating them with dignity and creating a sense of belonging.
Here are some ways inclusiveness can create a meaningful impact:
Freedom in Their Work: Instead of micromanaging, allow them to make some decisions.
Optional breakfast: I gave an option to my both helps to eat breakfast at our place. Ofcourse they need not eat what we eat, they can make their breakfast. They’re not on a diet, and the cost of food is negligible compared to the value of my time and effort.
Respectful Giving: When giving unused items, do so thoughtfully, ensuring it feels like a gesture of respect, not a favor.
Family Moments: A friend invited her maid’s children for Christmas and gifted them art supplies, creating joy and strengthening their bond with a small yet meaningful act.
Inclusiveness isn’t about grand gestures but thoughtful actions that show empathy and respect. You earn their loyalty, dedication, and a stronger connection.
Empowerment
Seamless Solutions: The Task Ownership Blueprint
Think of empowerment as assigning an "Officer on Special Duty," like we see in movies. When an officer takes on a special assignment, the first thing they ask for is the authority to make decisions and avoid unnecessary roadblocks. It’s the same with a maid—if you trust her and remove unnecessary micromanagement, she will deliver excellent results.
Empowerment comes from entrusting people with full ownership of tasks rather than splitting responsibilities into smaller parts. By delegating entire processes, I give my household help the confidence and autonomy to manage tasks effectively.
Here’s how it works in my household:
Cloth Management: My maid handles the entire process—washing, drying, folding, organizing clothes, managing curtains, and making the bed. Over time, she’s mastered this workflow and even reminds me to run the washing machine when needed.
Plant Care: Instead of just watering the plants, my maid handles all aspects of plant care and coordinates directly with the gardener during scheduled visits, making her both responsible and informed about the task.
Holistic Household Management: In addition to regular chores, she manages extra tasks like changing curtains and bedsheets for a slightly higher fee—a fair trade for the mental relief it provides.
When you empower your maid, you’re not just delegating tasks—you’re entrusting them with responsibility. Here’s why this approach works:
Professionals in Their Field: Maids have years of experience working in multiple homes. Trust their expertise to figure out the how.
Valuable Suggestions: My maid often recommends better equipment or tools she’s seen in other houses, tailored to my home’s needs.
Mutual Trust: When you trust them, they trust you back. This creates a strong working relationship, making them more reliable and motivated.
Always remember: they’re doing this for a living, and you always have the option to find the right maid who aligns with your expectations. Empowerment, however, can turn a good maid into a great one.
The first few weeks with a new maid require adjustment, but once the rhythm is set, I can confidently step back and let them take charge of their responsibilities.
Benefits
Double Thank-You Moments
Delegating tasks entirely instead of piecemeal creates a win-win situation for both the maid and me:
For the Maid: Increased earnings and greater job satisfaction from managing entire tasks.
For Me: Just spending little, I get to save significant time and mental freedom through reduced micromanagement.
Handling Challenges
Peace of Mind
I don’t believe empowering help leads to harm. Malicious behavior is rare and often person-specific. Besides, there’s nothing valuable enough in my home to tempt betrayal. This mindset eliminates constant monitoring and prevents unnecessary strain—hiring help should reduce stress, not add to it.
What If She Doesn’t Turn Up?
It's natural for maids to take leave—they have families and responsibilities too. But let’s put this into perspective:
Perspective: On average, a maid may take 46 days off a year (3 days per month plus long holidays), leaving 319 days of reliable support—a trade-off well worth it for the time and energy saved.
Flexibility: I use absences as an opportunity to explore my home chores or simplify routines. For instance, I may order meals or skip certain tasks for a day.
Here’s how I mitigate disruptions:
Coordination: My cook and maid often align their leave schedules, ensuring at least one of them is present.
Advance Notice: By encouraging open communication and never denying leave requests, I usually receive prior notice, giving me time to prepare.. For instance, I may skip washing clothes for a day or adjust my schedule.
What About Changing a Maid?
Switching maids can be inconvenient but manageable with a clear process:
When to Change: I only consider changing maids if they fail to meet basic expectations like punctuality or cleanliness.
Realignment Process: With new hires, I clearly define roles, listen to their work preferences, and address past misunderstandings to align expectations.
Trial Period: I always keep a new maid on a one-month trial basis. If we can’t establish a mutual understanding during this period, I switch to another maid.
Avoid
Respect Their Space: Avoid making them feel unwelcome; create a professional yet inclusive environment. They already know they don’t belong there, no need to remind them
Simplify Contracts: Keep terms clear and straightforward to avoid misunderstandings. Prolonged debates over agreed-upon terms during their work period can be a major turn-off for both sides.
Handle Leave Requests Gracefully: Politely decline critical requests while offering alternative solutions, showing respect and maintaining harmony. Like
An alternative leave day.
A compromise or a win-win discussion.
With two helps—a cook and a maid—I encourage them to coordinate tasks and leave schedules. This autonomy ensures smooth operations and minimizes disruptions.
Be Patient and Constructive
Don’t overreact to mistakes; patience builds a positive rapport.
Offer feedback constructively, allowing time for adjustment and creating a more harmonious workflow.
USP: Building a Relationship Beyond Transactions
Household help isn’t just working for the money—they notice how they’re treated. Respect and care go a long way and presents more then what you expect.
Initiative and Contribution:
My cook often took the initiative to bring vegetables from home or on her way to work.
She sometimes brought semi-processed ingredients like batter or offered to prepare homemade masalas.
She’d even suggest and prepare new delicacies or help plan meals creatively.
Avoiding Waste: She always found ways to use leftover food effectively, minimizing waste while creating something new. Like leftover dal becomes dal paratha
Conclusion
Managing household help goes beyond assigning tasks—it’s about building trust, respect, and mutual understanding. Empowerment and inclusiveness often yield better results than micromanagement.
By clearly defining expectations, balancing flexibility, and practicing patience, your help can evolve into valued contributors to your home rather than just task-doers.
Ultimately, treating them as individuals, not mere workers, transforms the dynamic into one of collaboration and growth. A well-managed household founded on mutual respect creates a peaceful and stress-free environment, benefiting everyone involved.
Disclaimer: This blog is based solely on my personal experiences and what has worked for me. The approaches and ideas shared here may not be applicable to everyone, as individual circumstances vary.
“Many people have trained them before me, but what about training us—their employers?”
This line really hit me. Honestly, that’s the most powerful part of this post. So true and so needed.
Such a unique article! Loved the insights